> ## Documentation Index
> Fetch the complete documentation index at: https://docs.surveyowl.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Email notifications

> Get an email for every new response, and send respondents a confirmation.

There are two kinds of email, and you can use either or both. Both are in a form's **Settings** tab, under **Email notifications**.

## Emails to you

Turn on **Self email notifications** to get an email for each new submission. It's handy when a response needs a fast reply, like a support request or a sales lead.

Under **Recipient emails** you can send the notification to more than one address, and on Pro and above you can add **CC emails** and **BCC emails** too. Only your account email and addresses you've verified under [Linked emails](/account-and-billing/account-settings) can be chosen, and how many recipients you can add depends on your plan.

For a shared team feed, connect Slack, Discord or Telegram instead. See [Integrations](/integrations).

## Emails to respondents

**Respondent email notifications** sends a confirmation to the person who filled in the form. It needs the Pro plan or higher.

To turn it on:

1. On a Hosted form, add an **Email** question first. The toggle stays off until there is one. The confirmation goes to whatever address the respondent typed there. If the form has more than one Email question, choose which one under **Send confirmation to**.
2. On an Endpoint form, enter the name of the field that holds the address, for example `email`. If you leave it empty, SurveyOwl looks for a field called `email`.
3. Set a **Sender name**, an optional **Reply-to**, a **Subject** and a **Message**. Reply-to has to be a verified address.

The subject and message can use placeholders in double curly braces. `{{form_name}}` becomes the form's name and `{{submission_id}}` becomes the response reference. Any other placeholder, like `{{first_name}}`, is replaced with the answer to that question, matched by the question's title or, on an Endpoint form, the field name. Blank lines start a new paragraph. SurveyOwl puts your text in its own email design.

If you leave the subject and message alone, respondents get "Thanks for your response to {{form_name}}" and a short thank-you note.

## Test it

Submit a real response and check your inbox. If nothing arrives, look in spam.


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